1 hour ticket response
PIXELSPECK’s team of customer service technicians is devoted to offering fast answers to each of your questions. We’ll examine your support ticket the instant it’s been delivered and will respond back to you with a solution to your problem within less than sixty minutes after the helpdesk ticket submission. Actually, our average tech support ticket response time is twenty minutes.
An Outstanding Customer Support Service
Our customer care staff representatives possess considerable experience in the Linux shared website hosting sphere and are professional enough to find a fast answer to your problem. If, however, the matter at hand is not within the competence of a client support engineer, the technical support ticket will be forwarded to a programmer or admin for further investigation.
A User–Friendly Help Section
In the Web Hosting Control Panel you will find an easy–to–navigate Help section where you can get quick suggestions on how to use our hosting services. You can find the answers to your questions in the F.A.Q. section, see more details in the web hosting account administration articles or check out the step–by–step video tutorials.