Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section built into our Web Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed towards resolving any common issue that you could possibly chance upon, they are written by our support team of experienced technicians.

  • Top quality support service

  • Tutorial Video Clips

  • For those of you who’d rather discover how to take care of a typically encountered issue by watching a training video, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the tutorial videos are short and easy to follow. They offer step–by–step presentations of various website administration procedures.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock customer service and a 60–minute support ticket response guarantee. Our trained tech support engineers will be online for you 24/7 to respond to your inquiries and to take care of any problem that you may possibly come across. Just submit a trouble ticket from the Help Center section and we will reply to you without any delay whatsoever.