A live chat is one of the several methods of communication offered by some website hosting companies as a part of their support services. Determined by the supplier, the chat can be used for billing, pre-sales and/or technical support. This way of communication is quicker in comparison to a support ticket and it will make it less likely to misspell or misunderstand something as compared to a telephone call with an agent. What's more, when the trouble that you have requires some time to be investigated and taken care of, you're able to do something different in the meantime instead of just waiting, like you'd have to do if you call. Also, you can take advantage of a live chat support service without spending a dime as long as you have web accessibility even if your hosting provider is situated in another country and they don't have a local phone number you can call.

Live Chat Support in Shared Website Hosting

We provide a live chat assistance service for all of the Linux shared website hosting that we offer and we can assist you with almost everything in real time. In case you don't have an account with us yet, we'll give you more info about the plans to help you to pick the most suitable plan. In case you are an existing customer, we're able to assist you with any billing or general issue and even with plenty of common technical matters, for example an e-mail address installation in a desktop email client. In case you cannot give us a call for some reason or you are in some country where we do not have a local phone number, our live chat is the best choice to get in touch with us. Needless to say, some troubles require additional time to examine and test, therefore you'll need to open a ticket to our technicians, however, we are able to save your time and help you with various issues on the chat.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we offer with our Linux semi-dedicated plans, you can find the answers for any questions you have or have a lot of issues taken care of instantly. Our service is online each and every day, thus you'll be able to talk to an agent even on holidays and weekends. In the event that you are unsure which package would be better for your web sites or if our state-of-the-art cloud hosting platform covers some system requirements, you can come on the live chat prior to purchasing anything. If you're an existing customer, you will be able to obtain more details about account settings, billing issues as well as a variety of common technical troubles you may have, for example when you can't set up an e-mail account in a client on your computer. Our live chat can save you plenty of time regardless where you are or when you contact us.