Aside from having more resources, a good reason why you may get your own hosting server and use it instead of a shared hosting plan is the fact that you could install and run a wide variety of software. With a shared account, you could use applications, that do not require root access and are not installed server-side, so if you require certain software for your Internet sites, you cannot do the installation on a shared web server. This is not the case with a server of your own in which you could install anything you wish. The downside is that you may not have much experience and taking care of your own machine is more complicated that managing a shared Internet hosting account where the company handles most things. This is why we offer an additional service for our hosting server packages called Installation & Troubleshooting and you may make use of it any time you come across any issues with the management of your server.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server solutions which we offer and you are able to add it either during the signup or at any time later via your billing Control Panel. It includes 60 minutes of custom work on your web server, so our administrators can easily assist you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed in case it does not work, so you won't have to waste time to figure out what's wrong as they can aid you in a very quick and skilled manner. Because this is a one-time upgrade, you could get it only when you need it and if a certain task takes less time, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is effective when you cannot do something by yourself or if you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated servers and if you add it, our knowledgeable admins shall be able to assist you with anything on your machine. Such as setting up any third-party software which you may want to use on the machine and troubleshooting any script which operates poorly or doesn't run at all. Our upgrade provides 1 hour of work and if a specific task is not very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left within your billing CP and use them anytime you need support again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in the event that you require something to be installed in the very beginning, you could add it to your order during the sign up process, while if you require help afterwards, you can add it from the hosting server billing area. Half an hour of custom work are supplied with our Managed Services pack too, but just in case you require more work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the very best possible way.