Q: What does the web site migration service involve? Will my web site be safe?
A: The web site migration service provided by PIXELSPECK is totally free of charge and consists of moving all your website files, databases and emails from your present web hosting provider to your brand new web hosting account with us. We’ll also edit all the configuration settings required for your web sites to be completely operational on our cutting–edge cloud hosting platform.Our techs are fully capable of moving just about any web site. With years of practical experience in the industry, they’re experts in the specificities of our hosting platform, our Control Panel and all other commonly used Control Panels. For them, moving a custom–built web app with a lot of custom libraries is as elementary as transferring a plain WordPress–based blog.
Q: How much time will the web site migration process take?
A: There are lots of aspects to take into account – the total amount of web files, the size of the database, the complexity of the site itself and the present workload of our web site migration professionals, etc. That said, we do our very best to implement all website migrations within a 48–hour time window. Smaller web sites are transferred much faster – usually in under 24 hours.
Q: My personal privacy concerns me. What information do you need?
A: We will need the login information for your old hosting provider’s Control Panel along with the web site’s name (domain name).
Q: The login info for my hosting account is delicate. How can I trust you?
Q: How about downtime? Will my website be offline?
A: Nah. Your website will continue to be online during the transfer. Once everything is done on our end, we will tell you so that you can preview it and check for any problems. If everything’s alright, all you will need to do is change your domain’s DNS resource records.
Q: Will my old hosting provider need to do anything?
A: While we migrate your web content, your hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–based hosting platforms. Basically, if we can get access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.